Oversized Shipping FAQs

Cargo is generally treated as oversized when a single piece exceeds standard courier or parcel-network limits — commonly over 2.5 m (98 in) in length — or when weight, shape or fragility makes normal parcel handling impractical. Typical examples are sofas, mattresses, machinery, machine tools, doors, windows and building panels. Exact acceptance thresholds are confirmed at quotation.

We arrange sea freight (FCL and LCL), rail freight to European destinations, and air freight for urgent or high-value pieces. The mode is chosen around your dimensions, weight, budget and timing, and is confirmed in your individual quotation together with the routing plan.

We focus on China to the USA and core European markets including Germany, France, the United Kingdom, Italy, Spain and the Netherlands. Other destinations may be possible case by case; tell us your delivery address and we will confirm feasibility before quoting.

DDP (Delivered Duty Paid) means the forwarder arranges destination clearance and pays duties and taxes, delivering to your door. Under DDU/DAP-style terms, the receiver handles import duties and taxes themselves. Our core service is DDP door-to-door; the exact scope and any exclusions are confirmed in your written quotation.

DDP door-to-door covers receiving at our China warehouse, export handling and declaration, international freight, destination customs clearance including duties and taxes, and final delivery to your address. Reinforced packing options and factory pickup are quoted separately, and the exact scope and exclusions are confirmed in writing at quotation.

Prohibited and dangerous goods cannot be accepted. Strong-compliance items — such as batteries, branded goods, liquids, powders or products needing special permits — are only accepted after compliance is confirmed before quoting. Accurate, compliant documentation is required for every shipment.

Yes, we coordinate residential delivery for oversized pieces. Where the address has no loading dock or forklift, liftgate (tail-lift) delivery lowers the cargo safely to ground level from the truck. Access conditions and any appointment requirements are confirmed per shipment at quotation.

Yes. We arrange appointment delivery to Amazon FBA fulfillment centers for oversized units, planned around facility receiving requirements, labelling and shipment IDs you provide. Acceptance and appointment availability are subject to carrier and facility rules and confirmed per shipment.

Delivery to our China warehouse is the standard arrangement. Factory pickup is available and quoted separately based on the pickup address, cargo size and weight — it is not free by default. Include the pickup address in your quote request if you need this service.

An EORI number identifies economic operators in EU customs systems (the UK has its own GB EORI), and VAT registration governs import VAT handling. Requirements differ by country and by how the import is structured. Under DDP we arrange clearance with the appropriate setup and confirm what identifiers you must provide.

No. Since Brexit, the UK has its own customs regime, GB EORI numbers and VAT rules, separate from EU member states. We plan UK shipments with UK-specific clearance and delivery arrangements, and EU shipments country by country. Both are covered by our DDP door-to-door service.